供电窗口提升优质服务的重要性探究

Research on the importance of promoting quality service in power supply window

优质服务是电力企业永恒不变的主题,它为供电企业的生存、发展以及改革提供了不可或缺的条件。电力客户对供电企业的了解主要来自营业窗口,提升窗口的优质服务非常有必要。通过诠释优质服务,探究窗口服务所存在的问题,并提出改进方案,以期通过优质服务提升供电企业的社会形象。

Quality service is the eternal theme of electric power enterprises,which provides the indispensable conditions for the survival,development and reform of power supply enterprises. The business window is the way for power customers to understand the power supply business,and it is necessary to enhance the quality of the window service.Through the interpretation of quality services,it explores the existing problems of window services,and proposes improvements to improve the quality of power supply enterprises.