邮储银行公司结算业务集中处理优化研究

Optimization of Centralized Corporation Settlement in China Postal Savings Bank

邮储银行公司结算业务集中处理还存在许多问题,主要表现为业务流程相对复杂、业务处理效率较低、人力成本浪费相对严重、业务处理退回率较高、风险产生几率较高等。针对以上问题,应采取有效措施,优化业务流程,提高业务办理效率,完善考核体系,有效降低业务退回率,从而使问题从根本上得到解决,进而使邮储银行的业务发展环境得到进一步优化,为客户提供更加优质的服务,提高客户满意度。

To solve the problems in centralized corporation settlement in China Postal Savings Bank like relatively complicated business processes,low work efficiency,high labor costs,high rejected business and high potential risks,etc.,some effective measures should be taken to optimize business processes,improve work efficiency,refine assessment systems and lower the proportion of rejected business so as to further optimize the business environment of the bank,offer better service to the customers and improve their satisfaction.