公共图书馆微信公众号的应用价值分析

Study on the Service of Public Library Based on WeChat

利用微信公众号开展信息服务是图书馆基于用户需求而开展的服务创新,体现了公共图书馆服务的新趋势,并能够帮助公共图书馆提升服务效能、拓展馆员思想、深化用户认知。公共图书应优化微信公众号平台及服务设计,不断提升用户满意度。

Wechat public platform service reflect the new trend of public library service, it could help pub-lic library improve service efficiency, expand librarians thinking, improve users＇ acknowledge. Public libraryshould improve their Wechat public platform and service design.