以患者为中心 科学构建“银医通”服务平台

Discussion on Constructing the Patient-centered “Banking-Medical” Service Platform in a Scientific Way

目的:探索建设一种以患者为中心的多银行共享平台实时结算"银医通"新模式。方法:通过创新银行和医院合作方式,搭建银行和医院实时结算平台,并以"互联网+"为基础,同时支持手机、网上银行等移动支付结算,患者全程自助服务,便捷快速支付,同时获得更多就医信息,改善就医体验。结果:新型"银医通"平台,多卡合一统一自助消费模式,以实名制实现信息互通,同时支持实时结算和远程支付,将医疗服务无限延伸,真正以患者为中心,方便人民群众就医,患者使用率高。结论:一个真正以患者为中心的"银医通"平台,才能让患者得方便,医院得效率,银行得资金,实现患者、医院、银行等多方共赢的目标。

Objective： To explore the construction of a new pattern of medical payment, with a patient-centered, multi-bank, sharing platform of real-time settlement. Methods： By innovating the corporation between banks and hospitals, real-time settlement platform between banks and hospitals was built based on the idea of ＂Internet ＋＂, with a variety of mobile payment including mobile banking service and Internet bank service. Patient could serve themselves with fast and convenient payment. Meanwhile, more medical information could be accessed to improve the experience. Results： New pattern of medical payment, ＂all cards in one＂ self-help consumption pattern, achieving information exchange through real-name system, supporting real-time settlement and re- mote payment, could extend medical services indefinitely and was truly patient-centered. It facilitated people to seek medical treatment, and patients could make use of it with high rate. Conclusion： Only a truly patient-centered pattern of medical payment could give convenience to patients, while providing efficiency to hospitals and supporting funds to banks, thus achieving a multi-win goal among patients, hospitals and banks.