员工情绪智力、内部社会资本与创新

Staff Emotional Intelligence,Internal Social Capital and Innovation

以组织内员工为研究对象,将内部社会资本嵌入到员工情绪智力对创新行为影响的研究中,通过实证分析发现:情绪智力的四个维度(自我情绪评定、他人情绪评定、情绪的使用、情绪的控制)对员工的创新行为、内部社会资本均具有正向影响;在结构型内部社会资本与关系型内部社会资本的共同作用下,员工内部社会资本对其创新行为具有显著正向影响;内部社会资本在情绪智力与员工创新行为关系之间起到部分中介作用。研究表明,企业须加强对员工情绪智力的激发与培养,推动员工构建和维持与其他员工间的关系网络,不断提高其内部社会资本水平,进而促使创新行为的产生与发展。

This paper takes organizations＇ staffs as samples and includes the internal social capital into the studies on the impact of emotional intelligence on innovative behavior.We find that four dimensions of emotional intelligence have positive effect on staff innovative behavior and internal social capital;both structural and relational internal social capital has significant positive impact on staff innovative behavior;internal social capital has partial mediating effect on the relationship between emotional intelligence and innovative behavior.