摘要
目的调查单采血小板献血者的流失情况,以便做好单采献血者招募和保留工作。方法采用现代血站管理信息系统SHINOW9.0统计查询功能,查阅流失献血者的个人信息,用SPSS17.0软件按流失献血者的性别、年龄、职业、文化程度和献血次数进行统计分析,通过电话回访以了解和分析流失原因。结果 2014年1月1日至12月31日处于正常献血状态的10696名单采献血者中有流失献血者6372名,占59.6%;其中男性流失率(60.5%)高于女性(56.7%),差异有统计学意义(X^2=12.29,P<0.01);各年龄段的献血者流失情况差异有统计学意义(X^2=52.67,P<0.01),其中26~35岁流失率较高为61.9%;不同职业献血者流失情况差异有统计学意义(X^2=168.33,P<0.01),其中自由职业流失率为64.4%;不同文化程度献血者流失情况差异有统计学意义(X^2=38.61,P<0.01),其中初中及以下文化的献血者人群流失率较高为65.3%;献血次数≤2次的献血者(60.0%)较≥3次的献血者(54.8%)流失率高,差异有统计学意义(X^2=7.04,P=0.008);6372名流失的单采血小板献血者中,主要原因是手机号码变更或空号1902人(29.85%);其次是工作忙、没人通知、忘记了等1537人(24.12%)。结论本地区血小板献血者流失率较高,需提高献血服务质量和献血者满意度,加强献血后联系,尤其是初次献血者,以保留更多的献血者,满足临床需求。
Objective Investigating loss situation of apheresis platelet blood donors to do well in single donar recruitment and retention. Methods The personal information of lost blood donors was checked by modern blood station management information system SHINOW9. 0 with statistical query function,then using SPSS17. 0 software to make statistical analysis according to the gender,age,occupation,educational level and the number of blood donation of lost donors and making telephone follow-up to know about and analyse the reason of donors loss.Results 6372 blood donors loss were 59. 6% of 10696 normal single blood donors from January 1,2014 to December 31,2014.The loss rate of men( 60. 5%) was higher than women( 56. 7%) and the difference was statistically significant(χ^2= 12. 29,P〈0. 01); Blood donors loss situations of different age stages were of statistically significant difference(χ^2= 52. 67,P〈0. 01),of which people between 26 and 35 year old had high loss rate that was 61. 9%; Blood donors loss situations of different occupations were of statistically significant difference(χ^2= 168. 33,P〈0. 01),of which the freelance loss rate was64. 4%; Blood donors loss situation of different educational levels were of statistically significant difference(χ^2= 8. 61,P〈0. 01),of which the junior high school and below population had high loss rate that was 65. 3%; Donating blood 2 times or less( 60. 0%) had high loss rate than of three times or more( 54. 8%) and the difference was statistically significant(χ^2= 7. 04,P = 0. 008). Among6372 lost apheresis platelets donors,the main reason was mobile phone number change or empty number in 1902 people( 29. 85%); then were busy work,no notice and forgetting it in 1537 people( 24. 12%). Conclusion The loss rate of platelet donors in this region is higher,so it needs to improve the blood donation service quality and satisfaction of blood donors,then strengthen contacts after blood donation especially the first blood donors to retain more blood donors and meet clinical needs.
出处
《四川医学》
CAS
2017年第11期1288-1291,共4页
Sichuan Medical Journal
关键词
流失献血者
流失原因
献血者保留
loss of blood donors
reasons for the loss
blood donors to retain