“互联网+居家养老”服务平台构建及其实现路径

Construction and Implementation of“Internet+ Home Care”Service Platform

随着我国人口老龄化、高龄化趋势凸显,以家庭为核心、社区为依托、专业化服务为依靠的居家养老日益成为我国广大老年人群重要的养老方式,为了推进社区养老服务全覆盖的进程,如何将"互联网+"的思维引入居家养老服务中,成为理论和实践上需要迫切研究的重大课题。基于系统论、第三方管理理论和马斯洛需求理论,构建"互联网+居家养老"服务平台,从制度、资金、人才队伍和技术提出实现该平台运行的四位一体保障措施,从而实现居家养老服务由人工化向智能化的转变。

With the intensification of China's aging population and aging trend,home-based community care,which takes the family as the core,and relies on community and professional services,becomes the the important means of providing for the aged in China.In order to promote the process of full coverage of community care services,how to lead"Internet plus"thinking into home-based community care services has become a major topic in urgent need of studying both in theory and practice.This paper is based on system theory,third party management theory and Maslow's theory of needs to construct"Internet+ home care"service platform,and puts forward the measures to ensure the efficient operation of the platform including system,funds,personnel and technology as four in one,thus to realize the transformation of home-based community care services from artificialization to intelligence.