网络不满宣泄集群行为及其治理策略研究

Research on the dissatisfaction and venting cluster behavior of internet and its governance strategy

网络不满宣泄集群行为指的是在互联网平台上,针对某一现实事件,原本松散的网民基于共同的群体心理迅速聚集在一起,最终形成极端观点或行为的现象。其具有诱因的偶然性、群体范围的广泛性、群体心理的共同性、语言行为的暴力性等特征。网络不满宣泄集群行为的发生有相对剥夺感的存在、利益诉求机制不畅、信任危机、互联网介质推动、相关法律制度缺位、从众社会心理等因素。网络不满宣泄集群行为的过程一般经历三个阶段:初现和爆发期、积累和发展期以及高峰和平息期。网络不满宣泄集群行为的治理强调多方参与,多主体共同管理,为此,需要从政府、法制、互联网媒体等方面制定相应的治理策略。

The dissatisfaction and venting behavior of Internet occurs on the Internet platform, whichaims at some realistic events. The original loose Internet users first get together because of their commongroup psychology, but eventually form extreme views or behaviors. This phenomenon is characterized with itscontingency of inducement, the wide range of group, the commonality of group psychology, and violence inlanguage. It is attributed to the relative deprivation of the existence, the lack of interest demand mechanism,the crisis of trust, the promotion of Internet, the lack of relative legal system and the social psychology inherd mentality. It usually experiences three phases： the early and outbreak period, the accumulation anddevelopment, and the peak and quelling period. Its governance involves multi -party participation andcollaboration.