从受众视角浅析档案展览人性化服务

Analysis of the Humanized Service in the Archival Exhibition in Perspective of Audience

受众概念的引入为档案展览的举办提供了新的视角。档案馆可以通过展厅布置,展览信息传递方式,展馆接待,展览讲解,展览过程以及线上展览等方面实现人性化服务,使受众在兴趣和舒心中参观展览,赢得社会的认可,扩大档案馆的社会影响力。

Introduction of the concept of audience provides a new perspective on holding an archival exhibition. Archives could realize humanized service by proceeding with the following respects, such as layout, information transmission,reception and explanation of exhibition hall, process of exhibition and online exhibition. The above mentioned measures are able to make audiences feel comfortable and amused in exhibition, winning acceptance in the society and increasing influence of archives.