用做标记的方法提升医院新农合工作效率

Application of Marking Method in Improving the Efficiency of the New Rural Cooperative Medical System

目的探究用入院登记时用做标记的方法提高医院农合办办理出院报销手续的工作效率。方法将情况类似的患者分为两组,每组30例。一组标记,一组不标记,比较医院为其办理出院报销手续所用时间、患者满意度和差错率,用医学统计学软件SPSS Statistics 17.0进行统计分析。结果 (1)所用时间:标记组平均16.177分,不标记组为28.663分。(2)满意度:标记组90.0%,不标记组16.7%。(3)差错率:标记组为3.3%,不标记组为26.7%。结论入院登记时使用标记的方法可以缩短出院报销办理时间,提高患者满意度,降低差错率,提升工作效率。

Objective This paper tries to explore the efficiency of the application of the method of marking when registeringin the discharge and reimbursement of the rural cooperative medical service office. M ethods Patients with similar caseswere divided into two groups, with 30 patients in each group, a group of markers, and a group without markers. The time,patients 爷 satisfaction and error rate in the hospital for discharge were compared and analyzed by the medical statistics softwareSPSS Statistics 17.0. Results The time used： the average score in the marker group was 16.177 points, the unmarkedgroup was 28.663 points. The satisfaction rate： 90.0% for the marker group and 16.7% for non-marking group. The errorrate： 3.3% for the marker group and 26.7% for the unmarked group. Conclusion The method of marking when registeringcan be used to reduce the discharge time, improve patients 爷 satisfaction, reduce the error rate and improve the working efficiency.