基于信息流的城市轨道交通应急管理研究

Emergency Management Based on Information Flow in Urban Rail Transit

为适应城市轨道交通网络化运营需求,针对当前轨道交通应急管理的不足,首先分析城市轨道交通突发事件的基本特性。在此基础上,从信息流的角度介绍构建以应急组织机构为主体,并由应急预案管理、应急资源管理、事件标准处置方法管理、历史事件案例管理和突发事件管理组成的应急管理体系框架。最后,以信息流为导向构建事前信息采集与筛选、事中信息分析与处理、事后信息总结与反馈的动态闭环式轨道交通应急管理流程,并分析应急管理各阶段的工作重点,为轨道交通应急管理提供新的思路和方法。

In order to meet the demand of urban rail transit netw ork operation,the paper analyzes the basic characteristics of emergencies in urban rail transit in view of the shortcoming in emergency management of rail transit. Then,the paper proposes the emergency management system framew ork w ith the emergency response organization as the center from the perspective of information flow,w hich is composed of emergency plans management,emergency resource management,management of standard incident disposal methods,case management of historical incidents and emergency management. Finally,by taking the information flow as the guidance,a dynamic closed-loop management process is constructed,w hich includes information collection and screening before the incident,information analysis and processing during the incident,and information summary and feedback after the incident. The focus of each stage of emergency management is discussed to provide new ideas and methods for the rail transit emergency management.