对携程亲子园虐童事件的公共危机分析

Public Crisis Analysis of Child Abuse Case in Ctrip's in-House Day Care Center

携程亲子园保育员虐童事件引起全国舆论的高度关注,再次引发了社会的担忧。为了避免再发生虐童事件,我们需要对此次事件发生的原因、风险管控措施及危机管理全过程进行分析,并提出对策建议。

The incident of child abuse by the Ctrip ＇ s child care worker has aroused the concern of the public opinion in the whole country, and it has aroused the concern of the society again. In order to avoid child abuse again, we need to analyze the causes, risk management and control measures and the whole process of crisis management, and put forward countermeasures and suggestions.