挑战性-阻碍性压力源对工作投入和工作倦怠的影响:应对策略的中介作用

The Effects of Challenge and Hindrance Stressors on Work Engagement and Job Burnout:The Mediating Role of Coping Strategy

基于工作要求-资源理论和挑战性-阻碍性压力二维模型,采用问卷调查法,以225名企业员工为研究对象,探讨了挑战性-阻碍性压力源与工作投入和工作倦怠的关系,情绪导向应对策略和问题导向应对策略在这一关系中的多重中介作用。结果发现:挑战性压力源对工作投入和工作倦怠均有正向的预测作用,阻碍性压力源对工作倦怠有正向的预测作用,对工作投入有负向的预测作用;问题导向应对策略在挑战性压力源与工作投入和工作倦怠之间起到部分中介作用,情绪导向应对策略在阻碍性压力源与工作倦怠之间起到部分中介作用。

Drawing from job demands-resouces model and challenge-hindrance framework, this study aimed to examine the relationships bewteen challenge stressors and hindrance stressors and work and job burnout, and test whether problem-focused coping and emotion-focused coping play multiple mediation effect between these relationships. A self-administered questionnaire survey method was used to collect data from four organizations in china. For a sample of 225 employees, we found that challenge stressors positively influence both work engagement and job burnout, whereas hindrance stressors had positive effect on job burnout and negatively predicted work engagement. Support was also found that problem-focused coping partially mediated the relationship between challenge stressors and work engagement and job burnout, Howerer, emotion-focused coping only partially mediated the relationship between hindrance stressors and job burnout.