图书馆微信服务长效工作模式探析——基于移动互联网思维

Analysis of a Long-term Work Mode for Library We Chat Service: Based on Mobile Internet Thinking

图书馆微信移动服务是图书馆服务的扩展和补充。从移动互联网思维出发,对图书馆微信移动服务进行了解读,对微信服务的长效工作模式进行了设计。从该模式的工作理念、工作流程展开到将该模式应用于日常图书馆微信图文推送、接口开发工作案例。实践证明,转变思维是图书馆移动服务创新的前提,创新微信工作模式是提高服务质量和效率的正确选择。

Library WeChat mobile service is the extension and supplement of library services. This paper interprets library WeChat mobile service and designs a long-term WeChat service mode. It also introduces the working philosophy and procedures, as well as practices of application. It＇s proved that transformation of ideas is the premise of library mobile services innovation, and that work mode innovation is the right choice for services quality and efficiency improvement.