开展优质护理服务对神经肿瘤外科患者满意度的影响

The Effect of Degree of Satisfaction of Patients after High Quality Nursing Care Carrying Out

目的研究提供优质护理服务对患者满意度的影响。方法随机抽取我科2010年3月至2015年3月300例住院患者,采用我院目前使用的《护理满意度调查表》进行满意度调查,相关数据作为本研究观察组,同时随机抽取我科2007年3月至2010年2月住院患者300例患者满意度调查的相关数据作为本研究对照组进行回顾性对比研究。比较优质护理实行前后满意度的差异,统计学方法采用卡方检验,P<0.05提示差异具有统计学意义。结果实行优质护理后患者满意度明显提高,二者之间差异具有统计学意义(P<0.05)。结论实施优质护理服务后患者满意度对比之前有了明显提高,优质护理的实行有利于提高患者满意度。

Objective To research the effect of degree of satisfaction of patients after High Quality Nursing Care carrying out. Methods 300 hospitalized patients cases of our department in our hospital between March 2010 to March 2015 were randomly selected as the observation group ,and other 300 patients cases also were randomly selected between March 2007 to February 2010 as the contrast group. Through the surveying use the current nursing satisfaction questionnaire in our hospital, comparing the difference of the degree of satisfaction before and after High Quality Nursing Care carrying out. Statistical analysis was performed using ~ test, P〈0.05 indicates significant difference. Results The degree of satifaction of patients has raised after High Quality Nursing Care carrying out. Conclusion High Quality Nursing Care is making for the degree of satisfaction of patients raising.