综合交付模式下信任与项目绩效的关系

Relationship Between Trust and Project Performance with IPD Model

在分析信任与绩效指标体系基础上,运用系统动力学方法,确定系统流图,引入合作程度调节变量建立信任–绩效模型,采用组合赋权法拟定参数,进行20周的仿真实验,得出信任中员工业务水平因素通过进度控制进一步影响整个项目绩效;信任中企业规范化操作因素是通过参与方满意程度影响项目绩效;信任中合同合理性因素是通过合同管理影响项目绩效;它们对项目绩效值的影响从大到小依次是信任中的员工业务水平、合同合理性、企业规范化操作;在各参与方合作关系进一步加强时,信任中这三个因素都是通过合同管理影响项目绩效,体现了综合交付模式下合同管理的重要性,也为改善项目绩效提供一定的参考与借鉴作用。

Based on the analysis of trust and performance index system,the system flow chart is determined by using system dynamics method. By introducing cooperation degree the trust-perfarmance model is established. By using the combination weighting method the parameters are drafted. Carrying out simulation experiments for 20 weeks,the conclusions include the level of employees' business level in trust influences further the whole project performance through schedule control; standardized operation in trust affects project performance through the degree of satisfaction of participants; the factor of contract rationality in trust influences project performance through contract management;Their influence on the project performance value,from big to small,is the level of employees' trust,the rationality of the contract and the standard operation of the enterprise; When the cooperation relationship the parties is further strengthened,all these three factors affect project performance through contract management, which reflects the importance of contract management under comprehensive delivery mode,and also provides some reference and reference for improving project performance.