6White A L,Stoughton M,Feng L. Servicizing：the quiet transition to extended product responsibility[J].U S Environmental Protection Agency Office of Solid Waste,1999,(05).
7Vandermerwe,Sandra,Rada. Servitization of business:adding value by adding services[J].European Management Journal,1988,(04):314-324.
8Szalavetz, A. Tertiarization of Manufacturing Industry in the New Economy：Experiences in Hungarian Companies Hungarian Academy of Sciences Working Papers, No.134[R].2003.
9R Oliva,R Kallenberg.Managing the Transition from Products to Services[J].International Journal of Service Industry Management,2003,14(2):160-172.
10H Gebauer,E Fleisch,T Friedli,Overcoming the service paradox in manufacturing companies.European Management Journal,2005,22(1).
