院前急救志愿者手机应用软件应用过程中存在的伦理问题及其对策

Ethical Problems Existing in the Application of Mobile Phone Application Software in Pre-Hospital Emergency Volunteers and Its Countermeasures

我国院前急救资源紧张,城市交通拥堵,救护车到达需要一段时间。为此,急救中心设计制作了一款院前急救志愿者手机应用软件。分析了该款软件在杭州地区的120急救报警中实际应用中遇到的志愿者身份认定、患者信息保密、志愿者救人是否引发纠纷等伦理方面的问题,并给出了相关的解决对策:对急救志愿者设置准入门槛,采用多种技术措施保护患者的信息,制定和完善有关法律规定。

China＇ s pre -hospital emergency resources are shortage, city traffic is congestion, and the arrival of ambulance takes some time. For this reason, the emergency center designed and manufactured a pre - hospital e- mergency volunteer mobile application software. This paper analyzed some ethical problems encountering in the practical application of the software in the 120 emergency alarm of Hangzhou area, such as volunteer identification, patient information confidentiality, volunteer rescue whether to cause a dispute and other issues, and gave the rele- vant solution countermeasures, including setting access threshold for the emergency volunteer, adopting various technical measures to protect the information of patient and formulating and perfecting the relevant legal regulations.