酒店新生代员工工作价值观对离职倾向的影响研究

The Impact of Hotel Millennial Employees' Work Values on their Turnover Intention

酒店员工离职问题,尤其是新生代员工的频繁离职,已成为我国酒店业面临的主要问题之一。本研究以酒店新生代员工为研究对象,采用问卷调查和数理统计方法探讨了新生代员工工作价值观及其各维度对离职倾向的影响,以及工作价值观和离职倾向在新生代员工人口统计特征变量上的差异。研究结果表明:新生代员工工作价值观对离职倾向具有显著的正向影响,工作价值观中功利导向和长期发展等维度对离职倾向的正向影响尤为显著。

Employee turnover is one of the major problems faced by hotel organizations of China, especially the high frequencyturnover of millennial employees. By taking the hotel millennial employees as the research objects, using the methods of questionnaireand mathematical statistics, this study explores the influence of millennial employees＇work values and its dimensions on turnoverintention, and the differences in the demographic characteristics of the work values and turnover intention. The results show that themillennial employees’ work values have significant positive effect on turnover intention, in which the positive impact of utilitarianorientation and long-term development values and so on is particularly significant.