某儿童专科医院医务社工有效融入医疗团队的实践探索

Practical Exploration of Effective Integration of Medical Social Workers into Medical Team in a Children's Hospital

医务社会工作是现代健康照顾体系的重要组成部分。医务社会工作者作为医护人员与病患之间的重要媒介和桥梁,以社会工作的专业方法和路径来介入医患双方的沟通领域,从而改善医患关系,促进医患和谐稳定。在临床实务中,医务社工其实也遇见诸如:医疗团队融入困难、医疗专业知识的缺失、人员配备的不足等困境。结合社工工作发展实际情况,探索研究并逐渐形成了儿童专科医院医务社工开展的一种新的辅助模式——医务社工助理,对部分医护人员进行社工知识培训后在病房开展个案转介、实习生带教、社工理念倡导等工作。并对实践经验以及成效进行讨论和总结,对未来的发展做展望。

Medical social work is an important component in the modern health care system. As an important medium and bridge between medical staffs and patients,medical social worker get involved in the field of communication between doctors and patients with professional methods and path of social work,so as to improve doctor-patient relationship and promote the harmony and stability of doctors and patients. In clinical practice,medical social workers actually encountered various dilemmas,such as the difficulties of medical teams' integration,lack of medical expertise,the shortage of personnel allocation. Combined with the actual situation of social work development,this paper explored and gradually formed a new auxiliary mode for medical social workers in children's special hospitals-medical social workers assistant. After some medical staffs are trained in social work knowledge,case referral,intern band education,advocacy of social work concept and other work are conducted in the ward. And the practical experience and effectiveness are discussed and summarized and the future development is made a prospect.