摘要
目的评价AIDET沟通模式在日间手术护理中的应用效果。方法将2016年5—12月日间手术患者160例,分为观察组和对照组,其中观察组按照AIDET沟通模式对患者行入院、术前、术后、出院健康教育及护理,对照组按照传统的沟通方式对患者进行健康教育及护理。结果观察组患者手术前、出院前SAS评分较对照组低,差异有统计学意义(P<0.05)。观察组总体满意率、非常满意率高于对照组,不满意率低于对照组,差异有统计学意义(P<0.05)。结论将AIDET沟通模式应用到日间手术护理服务中,可以减轻患者在住院过程中的紧张、焦虑情绪,提高患者满意度。
Objective To evaluate the application effect of AIDET communication mode in the day surgery. Methods 160 cases day surgery patients from May to December 2016 were divided into observation group and control group, among which the observation group in accordance with the AIDET mode of communication were performed on admission, before and after surgery. The control group was given health education and nursing to the patients according to the traditional way of communication. Results The SAS score before operation and before discharge in the observation group was lower than that in the control group, and the difference was statistically significant （P 〈 0.05）. The overall satisfaction rate and the very satisfactory rate in the observation group were both higher than those in the control group, and the unsatisfactory rate was lower than that in the control group, and the difference was statistically significant （P 〈 0.05）. Conclusion The application of AIDET communication mode to the nursing service of daytime operation is capable of reducing the tension and anxiety of the patients during the hospitalization and improving the satisfaction of the patients.
出处
《中国卫生标准管理》
2018年第5期144-146,共3页
China Health Standard Management
