个人信息备份工具使用意愿影响因素研究

Research on Factors Influencing the Willingness of Personal Information Backup Tools

信息时代背景下个人信息备份工具应运而生,对个人信息备份工具使用意愿影响因素的研究,将为社会深入理解个人信息备份工具使用的动机提供一定的理论支持,同时也为信息备份软件供应商优化个人信息备份工具的功能提供一定的参考和借鉴。文章借助质性分析软件NVivo 11,以UTAUT模型作为理论框架,对半结构化访谈获取的原始资料进行定性分析,提炼出个人信息备份工具使用意愿的10个主范畴并聚焦为4个核心范畴,在此基础上建构个人信息备份工具使用意愿影响因素理论模型。研究表明,努力期望是个人信息备份工具使用意愿的间接影响因素和最重要的驱动因素,促成因素是个人信息备份工具使用意愿的直接影响因素和最关键的驱动因素,绩效期望和社会影响是个人信息备份工具使用意愿的间接影响因素和重要的驱动因素。

The personal information backup tools emerged in the background of information age,and the research on the influencing factors of the willingness of personal information backup tools will provide some theoretical support for the motivation of the use of personal information backup tools,and also provide some guidance and reference for optimizing the backup tools of personal information. With qualitative analysis software NVivo 11 and UTAUT model as the theoretical framework,this dissertation qualitatively analyzes the raw data obtained from semi-structured interview and extract 10 main categories of intention to use the personal information backup tools and focuses on four core categories,on the basis of this, a theoretical model of influential factors on the intention of using personal information backup tools is constructed. The study finds that the effort expectancy is the indirect and the most important driving factors of the willingness to use personal information backup tools. The facilitating conditions are the direct and key driving factors of the willingness to use personal information backup tools. The performance expectancy and social influence are individual indirect and important driving factors of the willingness to use information backup tools.