PLS-DEMATEL方法及其应用研究——以组织敏捷性的IT影响因素分析为例

Theory and Application Study on PLS-DEMATEL Method——Using influencing factors of organizational agility from the perspective of IT as an example

DEMATEL(决策试验与评价实验室)方法是一种在影响因素关联关系评估的基础上,进行影响因素识别与区分的方法。但现实中的管理问题影响因素众多,通过专家打分准确评估影响因素关联关系难度较大,这限制了DEMATEL方法的应用。基于此,本文先采用基于偏最小二乘(PLS)的结构方程方法计算的路径系数来得到影响因素直接关联矩阵,降低了获取直接关联矩阵的难度,再运用传统的DEMATEL方法进行影响因素分析,从而提出了PLS-DEMATEL方法。然后把PLS-DEMATEL方法运用于组织敏捷性的IT影响因素分析的案例研究中,在为增强组织敏捷性提供IT战略支持的同时,也对PLS-DEMATEL方法的实效性进行了验证。

DEMATEL（decision making and evaluation laboratory）is a method which identifies and distinguishes influencing factors based on the evaluation of the correlation of influencing factors. In management reality, it is difficult to evaluate the correlation of influencing factors, which limits the application of DEMATEL method. Therefore, this study first uses structural equation modeling based on partial least squares （PLS） to get direct cor- relation matrix of influencing factors, uses the traditional DEMATEL method to analyze the influential factors, and the PLS-DEMATEL method is further put forward. Finally, this study uses the PLS-DEMATEL method for i- dentifying influencing factors of organizational agility from the perspective of information technology （IT）. According to the calculation results, IT strategies to enhance organizational agility are given, and the effective- ness of the PLS-DEMATEL method is also verified.