摘要
在"互联网+"时代,如何借助高新技术创新政务服务模式是政府面临的新挑战。福建省网上办事大厅建设作为福建省创新政务服务模式的重要举措,对于提高政府政务服务能力具有重大意义。本文梳理了国内外网上办事大厅建设的主要做法,分析了福建省网上办事大厅建设存在的部分工作人员认识不到位、顶层设计不够明确、平台功能不够完善等问题,并提出积极借鉴国内外成功经验,强化理念引领,加强顶层设计,完善服务平台功能,健全监督体系等对策。
In "Internet +" era,how to use high-tech innovation government service model has become a new challenge facing the government.As an important measure for the innovation of Fujian government service mode,it is of great sig- nificance to improve the government's service capacity.The article combs the domestic and international online service hall construction of the main practices,a profound analysis the problems of the construction of the online service hall in Fujian province,such as the lack of awareness of Some staff members, the lack of clear design Of the top floor,the im- provement of the platform function and so on ,and actively learn from the successful experience at home and abroad ,put forward the optimization strategy of strengthening the concept of leading,strengthening the top-level design,improving the service platform,and improving the supervision system.
作者
叶勇
郑爽
Ye Yong,Zheng Shuang
出处
《行政与法》
2018年第3期1-7,共7页
Administration and Law
基金
2015年国家社会科学基金一般项目"我国政府权力清单制度实施效果评价及推进策略研究"的阶段性成果
项目编号:15BZZ071
关键词
网上办事大厅
网上政务服务
政务服务能力
online service hall
online government affairs service
government service ability