互联网+物业管理服务:案例启示与思考

如今,随着时代的发展和人们对生活品质的追求,传统物业服务水平与业主的高要求难以并驾齐驱,部分房地产商受互联网用户思维的启示,大力拓展社区O2O,形成"互联网+物业管理服务"模式,致力于更好的物业服务平台。从万科"睿服务"体系、绿城"智慧养老2+2"、彩生活的"彩之云"等应用模式来看,互联网+物业管理服务在手段革新与应用、多元需求满足、物业管理增值保值、物业管理服务效率、情感管理服务等方面更加注重。当然,还需加快其供给侧改革、拓宽需求栏目、强化人才管理等。

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