“旅游啄木鸟”让美随行

“ Tourism Woodpecker” Creates a Better Tourist Experience

行走在济南的大街小巷，芙蓉街、百花洲、宽厚里、泉城广场，你经常会看到一群身披红马甲、头戴红帽子的旅游志愿者。他们都是有责任心的市民，上到头发花白的老人、退休在家的企业职工，下到满脸朝气的大中小学生，以及“夫妻档”“姊妹花”“亲子档”。他们热心维持秩序、帮游客解答问题、监督不文明旅游行为，长年奔波在巡访市区各大景点、近千家旅行社和星级酒店中，他们有个立得住、叫得响、传得开的称号一一济南“旅游啄木鸟”。

Tourism woodpecker is an innovative mode of social supervision initiated by Jinan Tourism Development Commission. which encourages social participation in the management of the tourism industry that has integrated the five-pronged overall plan of＂administrative supervision＋social supervision＋joint development of the media＋self-reinforcement in the industry＋conscientiousncss of tourists＂. With active participation of thecitizens of the city, a series of varied theme-based activities including a lO0-day inquiry＂＂general manager experience day＂ and ＂smile campaign in the City of Springs＂ have received an overwhelming positive response from all circles of the society.