浙江省“最多跑一次”改革的基本经验与未来

Experiences and Prospects of “No More than One Visit for One Item” Government Reform in Zhejiang Province

浙江省"最多跑一次"改革显示,将评价改革成效的权力交给人民群众,扭转以往政府中心主义的改革逻辑,是浙江省得以实质性推进简政放权的重要经验。在浙江省委省政府领导下,各地、各部门都把运用"互联网+"技术作为"最多跑一次"改革的必备要素,通过推进政务标准化,促进不同部门、不同层级和不同区域政府的数据共享,形成了整体性政府的改革模式,在提高行政效率、规范权力运行和降低体制成本等方面都取得了显著成效。深化"最多跑一次"改革,需要进一步实现政务标准化和信息共享,其关键不只在于技术革命,也在于管理创新;不应在于权力集中,而在于部门协调。

The case of "No more than One Visit for One Item"(NOVOI) Government Reform in Zhejiang shows that it is an effective approach to promote government reform by empowering citizens the right to evaluate government reform performance. With the strong leadership of Zhejiang Provincial Party Committee,local governments and departments have applied information technologies to accelerate the holistic government reform. By establishing new government service standards and information sharing mechanism, the Zhejiang Government has successfully improved administrative efficiency, enhanced power restriction, as well as restructured the relationship between the market, society and government. The key to deepen the NOVOI government reform lies in administrative innovation, rather than technological reform; in coordination, rather than centralization.