社会工作介入劳资关系的服务型治理探析——以珠三角地区为例

The Involvement of Social Work in Service-oriented Governance of Labor Relations:a Case Study in the Pearl River Delta Area

劳资关系治理是当今社会国家治理的重要内容和基本领域。在中国经济进入新常态下,劳资关系出现一些新特点和新动向,劳资关系的服务型治理弥补了管制型治理的不足,是劳资关系治理创新的新探索。社会工作介入劳资关系治理是一种服务型治理方式,社会工作在劳资关系治理中扮演着"支持者"、"治疗者"、"教育者"、"协调者"、"整合者"、"倡导者"的角色,并发挥不可忽视的作用。目前有工会内置模式、企业内置模式、工业园区内置模式等。要更好地发挥社会工作在劳资关系治理中的服务作用,需要走出一些困境。

Labor-capital relations management is one of the basic areas of governance today. China＇s economy’s new norm has seen some new features and new trends in the labor-capital relations. The service-oriented governance of labor-capital relations has complimented the regulatory governance, which is an innovative experiment of the management of labor-capital relations. Social work is playing such roles as a “supporter”, a “therapist”, an “educator”, a “coordinator”, an “integrator” and an “advocate” in the relations. At present, there are built-in labor-union models, built-in corporate models, and built-in industrial-area models. To better bring into play the service role of social work in the management of labor relations, there are certain diff culties that we need to overcome.