参考咨询协作平台中咨询馆员培训新模式及其运用价值研究——以Hyperlib MOOC为例

A Study on the New Mode and Application Value of Consultant Librarian Training in the Reference and Consulting Collaboration Platform:Taking Hyperlib MOOC as an Example

以江西省公共图书馆参考咨询协作平台中的培训平台建设为研究出发点,通过调查发现江西省设区市公共图书馆参考咨询馆员在工作中存在一定的理论鸿沟和技能鸿沟。加强理论学习、技能培训、业务交流是提升参考咨询馆员服务水平的有效途径。介绍了圣何塞州立大学图情学院教授Michale Stephens制作的慕课课程Hyperlinked Library(超链接图书馆,简称Hyperlib MOOC),提出在江西省公共图书馆参考咨询平台下设立"线上学习中心",并设置相关子栏目,并对参考咨询馆员的培训提出了相关对策和建议。

Taking the construction of training platform in the reference and consultation platform of Jiangxi public library as the starting point,through the investigation,this paper finds that there is a certain theoretical gap and skill gap in the work of the reference librarian of the public library in Jiangxi province.It is an effective way to improve the service level of the reference librarian to strengthen the theoretical study,skills training and business communication.It introduces the course Hyperlinked Library（Hyperlib MOOC）produced by Michale Stephens who is a professor at the School of Information of San Jose State University,proposes to set up＂the on-line study center＂in the Jiangxi province public library reference and consultation platform,and sets up the related sub-column.Some countermeasures and suggestions are put forward for the training of the reference librarian.