消防部门重特大灾害事故应急救援舆情危机应对研究

Research on Public Opinion Crisis of Severe Disaster Emergency Rescue for the Fire Forces

近年来,重特大灾害事故应急救援舆情危机频发,社会反响强烈。消防部门作为重特大灾害事故应急救援处置主要力量,如何有效应对各种舆情危机,成为当前消防部门面临的新课题。通过分析应急救援舆情现状以及舆情危机发生的主要原因,有针对性地提出应对舆情危机应当遵循的主要原则和相关应对策略,以便及时、准确、高效地应对应急救援工作中的舆情危机。

In recent years, the public opinion crisis of severe disaster emergency rescue is frequresponse is strong. As the main force of severe disaster emergency rescue, how to cope with public opinion crisis ef-fectively is a new task for the fire forces. According to the analysis of current public opinion of emergency rescue, the cause of the crisis, pointed proposed deal with public opinion crisis should follow cy , timeliness, pay attention to the coping strategies.