酒店变革型领导对员工情绪智力和组织承诺影响的研究

A Study of the Impact of Transformational Leadership on Emotional Intelligence of the Employee and Organizational Commitment in Hotel

变革型领导对员工情绪智力存在显著的影响,员工情绪智力对其组织承诺也有较强的相关性。通过对上海、浙江两地42家不同规模和体制酒店的各级员工的研究发现,变革型领导的四个维度对员工情绪智力均有着显著正向影响。从影响系数上来看,依次是愿景激励、领导魅力、个性化关怀和德行垂范。情绪智力对组织承诺的影响也被数据支持。研究结果显示,变革型领导行为能够提升员工的组织承诺,并能够提高员工的情绪智力。

The author puts forward that transformational leadership has remarkable effects on employee＇s emotional intelligence,and employee＇s emotional intelligence also has a strong correlations to their organizational commitment. Throughout the questionnaires and studies in 42 hotels with different scales and systems in Shanghai and Zhejiang Province,it is found that four dimensions of transformational leadership have obviously positive effects on employee＇s emotional intelligence,in terms of influence factors,the order is vision inspiration,leadership charm,personal care and moral modeling. The impact of emotional intelligence on organizational commitment is also supported by data. The study points out that the behavior of transformational leadership can improve the organizational commitment of staff directly or indirectly,and improve staff＇s emotional intelligence.