“说话算话”的领导让下属更效忠:中国传统“报”文化视角下的领导言行一致与下属忠诚

How does Leader's Behavioral Integrity Affect Follower's Loyalty?An Investigation Based on Traditional Chinese “Bao” Culture

领导言行一致是指领导者言语与行动的吻合程度。现实中,领导言行不一的情况比比皆是,对下属、团队和组织造成了不良影响。本文立足于中国组织情境,从传统"报"文化出发,考察了领导言行一致对下属"私忠"(领导忠诚)和"公忠"(组织忠诚)的影响机制。基于430名企业员工的两时间点调查数据,结果发现:(1)领导言行一致能正向影响下属"公忠",下属"私忠"中介了二者关系;(2)下属的父权主义导向和上下级情感关系认定均能正向调节领导言行一致对下属"私忠"的影响,且进一步调节领导言行一致通过下属"私忠"对"公忠"的间接影响。本研究在中国情境下拓展了领导言行一致的影响效果、作用机理与边界条件,并丰富了学界对下属忠诚转换机理的认识。

Leader’s behavioral integrity is defined as the perceived pattern of alignment between a leader’s words and deeds. Despite of a large number of studies,there is no any empirical investigation specific to Chinese context. This is surprising in that leader’s words and deeds alignment is emphasized and considered an important ethical characteristic in Chinese philosophical culture and management practice. Rooted in Chinese background and adopting Chinese traditional Bao culture as an overarching theoretical framework,the current study aims to explicate the underlying mechanisms of relationship between leader’s behavioral integrity and followers’ organizationalbased and leader-based loyalty. We examine these research questions with 430 employee data collected from a manufacturing firm in Guangdong. Consistent with hypotheses,it is found that：（ 1） leader’s behavioral integrity is positively correlated with followers’ loyalty to the organization,wherein followers’ loyalty to the leader plays a mediating role in the link;（ 2） both the followers’ paternalism orientation and leader-member affective relational identity moderate the relationship between leader’s behavioral integrity and followers’ loyalty to the leader,and further moderate the indirect effect of leader’s behavioral integrity on follower’s loyalty to the organization via loyalty to the leader. Exploring the consequences of leader’s behavioral integrity in Chinese background and its influencing mechanism as well as boundary conditions based on Chinese traditional culture,the current study provides insights into the effects of leader’s behavioral integrity and would boost Chinese researchers’ and practitioners’ interest in this topic.