公立医院非编制人员组织支持感、组织认同与工作投入的关系研究

A study on the relationship between perceived organizational support,organizational identification and job engagement of non-establishment staff in public hospital

目的:探讨中国人事制度背景下公立医院非编制人员的组织支持感、组织认同对工作投入的影响过程和影响机制,为医院管理者采取措施促进非编制人员的工作投入提供参考。方法:采用组织支持感问卷、组织认同量表和工作投入量表,对四川某市6所市属三级公立医院的650名非编制人员进行调查,采用SPSS19.0进行描述性分析、相关分析、回归分析,采用AMOS17.0建立3个变量的结构方程模型。结果:公立医院非编制人员的组织支持感总均分为(2.80±1.05)分,组织认同总均分为(3.73±1.03)分,工作投入总均分为(2.99±1.58)分;组织支持感、组织认同与工作投入呈两两显著正相关(P<0.01);组织支持感对工作投入有直接效应,并能以组织认同为中介变量对其产生间接效应。结论:公立医院非编制人员组织支持感、工作投入程度处于较低水平,公立医院管理者可以通过提高非编制人员组织支持感及组织认同感促进工作投入。

Objective： To study the perceived organizational support,organizational approval impact on job engagement process and influence mechanism of non-establishment staff in public hospital under the background of China＇s personnel system,and provide reference for hospital managers to take measures to promote the staff＇s job involvement. Methods： 650 non-establishment staffs from three tertiary public hospitals in each of the six cities of Sichuan province were surveyed by issuing organizational support questionnaires,organization approval scale and work input scale. Descriptive analysis,correlation analysis,regression analysis were performed with the help of SPSS 19. 0,a three-variable structural equation model was established by using AMOS17. 0. Results： The average score of organizational support of non-establishment staffs in public hospitals was（ 2.80 ±1.05）,the organizational approval scale was（ 3.73 ±1.03） and job engagement was（ 2.99 ±1.58）; and there was a significant positive correlation（ P〈0. 01） between organizational approval and job engagement. It was also revealed that perceived organizational support had a direct effect on job involvement,and indirect effect on organizational approval as a partial mediation variable. Conclusion： Public hospitals have a low level of perceived organizational support,job involvement of nonestablishment staffs,and public hospital administrators can promote the job engagement of non-establishment staffs in public hospital by improving the sense of organizational support and organizational identification.