跨境网络消费者合同强制性仲裁条款效力研究

Research on the Validity of Mandatory Arbitration Clause in Cross-Border Consumer Contracts

随着我国跨境电子商务发展得如火如荼,跨境网络消费者已经成为一个不可忽视的群体。如何在新的技术条件下维护跨境网络消费者的合法权益,已经受到广泛关注。经营者为维护自身利益,普遍在跨境互联网消费合同中订立强制性仲裁条款。从形式上看,强制性仲裁条款属于格式条款,且经营者往往并未履行充分提示义务;从实质上看,一方面强制性仲裁条款利用国际商事仲裁的特点加重消费者负担,另一方面规避跨境集体诉讼妨碍消费者维护自身合法权益,因此,在法律上应判定跨境互联网消费者合同中的强制性仲裁条款无效。

The group of consumers relating to International Internet should not be ignored in the context of the development of International B2C career in China. It is necessary to concentrate people＇ s attention on the protection of the legal rights of the B2C consumers. Mandatory arbitra- tion clauses always been concluded in International Internet B2C contracts for the sake of busines- ses themselves. In form, mandatory arbitration clause has the characteristic of Standard Terms, however, business seldom fulfills the obligation of giving a reasonable alert and explanation. In essence, the burden of consumers has been added in light of the features of International commer- cial arbitration on the one hand, on the other hand, through the mandatory arbitration clause, cross -border class action could be circumvented. For all the reasons stated, Mandatory arbitra- tion clauses in International Internet consumer contracts should be deemed legally invalidity.