北京市某公立医院职工离职原因及影响因素研究

A Study on the Causes and Influencing Factors of Workers' Turnover in a Public Hospital in Beijing

目的调查分析某公立医院的离职原因及影响因素。方法将辞职报告中的离职原因进行分类归纳,并进行编码,通过访谈明确离职去处分类归纳并进行编码分析。结果离职人员医生占37.1%,护理占36.1%,医技占13.4%,行政和管理占13.4%。年龄上,30岁以下占20.6%,30~39岁占59.8%,40~49岁占15.5%,50岁以上占4.1%。因学习机会离职27.84%,因外部职业机会离职25.77%,因家庭原因离职17.53%,因职业不满离职23.71%,因不适应医院要求离职5.15%。离职人员的去向看,学习深造42.27%,去其他医院30.93%,去外单位(非医院)16.49%,其他10.31%。结论公立医院管理层应当有针对性地进行人才管理,充分利用学习培训、绩效考核,提升工作满意度和组织认同。

Objective To investigate and analyze turnover intention and its influencing factors among medical workers. Methods Turnover reason and leave to from turnover report have been refine, inducted and analysis. Results The doctor was 37.1%, the nurse was 36.1%, and medical and administrative was 13.4% in turnover employee. In the respect of age, below 30 years old accounted for 20.6%, 30~39 years old accounted for 59.8%, 40~49 years old accounted for 15.5%, 50 years old or above accounted for 4.1%. Learning opportunities left was 27.84%, external career opportunities left was 25.77%, leaving for family reasons was 17.53%, career dissatisfaction was 23.71%, and not adapt to the hospital was 5.15% among the left employee. Employee for a degree was 42.27%, to other hospitals was 30.93%, to other units（except hospital） was 16.49%, other units was 10.31%. Conclusion The hospital management should make full use of income factors and performance evaluation, and focus on promoting employees＇ job satisfaction and organizational identification.