“互联网+”时代外卖骑手薪酬探究

A Study on the Salary System of Take-out Riders in "the Era of Internet Plus"

外卖骑手撑起整个"宅经济",但却身份不明,雇主不详。专送、外包、众包等模式将原本典型的劳动关系搅混,各用工主体试图回避劳动基准,模糊骑手薪酬,以计件制代替小时工资制,以用户评价主导业绩考核,以罚代管,肆意剥削压榨骑手。骑手薪酬设计弊端重重:劳动关系不明、社会保障缺位、用户评价失灵、企业处罚不当、计件薪酬粗暴。合理的薪酬制度是劳企和谐的基础,是提高劳动就业质量的前提。为改善行业混乱现状,政府应及时介入市场,厘清模糊不清的用工关系,适时出台行业管理标准,规范劳动定额管理,完善薪酬支付体系,保障骑手劳动权益,促进新业态良性发展。

Take-out riders prop up the whole Otaku Economy, however nobody knows who their employers are. The typical labor relations are mixed up by the special delivery, outsourcing, and crowdsourcing. The employers, to avoid labor benchmarks, exploit riders wantonly by fuzzing their payment, replacing their hourly wage by using piece-work payment, assessing their performance based on users’ comments, and taking the place of management by making punishments. At present, take-out riders’ salary system is full of drawbacks, such as unknown labor relations, absent social security, out-of-order user evaluations, improper punishment, and gross piecework payment. As is known, the reasonable salary system is the foundation of harmonious relations between employers and employees, and the premise to improve employment quality. To promote new economic development, our government should take measures to protect the riders’ labor rights and interest by timely intervening in the market and formulating management standards.