从“多样”到“包容”:多样性管理范式的演化及展望

From 'Diversity' to 'Inclusion': The Evolution of Diversity Management Paradigm and Prospects

多样性管理范式已发展到包容范式阶段,对其演化过程的梳理,有助于为包容范式的完善提供方向。为此,本研究首先识别出多样性管理范式的核心概念已从多样性衍生为包容性;其次,沿概念演进路径梳理出管理范式的发展脉络,即"被动回应→主动规避→积极利用→和谐共生"四个阶段;然后,依循发展脉络总结出"合规→同质→异质→包容"四个多样性管理范式并揭示出演化机理;接着,从主要目标、核心主张、关键策略方面归纳出不同管理范式的特征并进行了对比分析;最后,根据演化逻辑,从包容性管理理论体系构建、管理策略提炼、管理效果检验三个方向提出研究展望。本研究不仅可促进多样性及包容性管理理论的发展,还可为相关管理实践带来启示。

We firstly recognize that the core concepts of the diversity management paradigm have evolved from diversity to inclusion, while research orientation has also evolved from focusing on diversity to focusing on inclusion, forming the concept system of inclusion consisting of inclusion,inclusive organization, inclusive climate, inclusive leadership and so forth. According to the process of concept evolvement, this paper teases out the development course of diversity management paradigms.It goes through four stages totally from the 1960 s to present, including passive response phase during the period from 1960 s to 1980 s, positive avoidance phase during the period from 1980 s to 1990 s, active utilization phase during the period from 1990 s to the beginning of the 21 st century, and harmonious coexistence phase since the beginning of 21 st century. In line with the development stages, this paper draws out four kinds of diversity management paradigms, respectively corresponding to compliance,homogeneity, heterogeneity, and inclusion management paradigms. And it also reveals the evolution mechanism of those management paradigms. It finds out that the appearance of each paradigm is not isolated but correlative. During the passive response phase, the legislation pressure on diversity from governments forces the generation of compliance paradigm; during the positive avoidance phase, those workplace management problems caused by the implementation of compliance paradigm then facilitates the formation of homogeneity paradigm, which concerns the negative attributes of diversity; due to the incapability of homogeneity paradigm in dealing with the competitive stresses during the next active utilization phase, heterogeneity paradigm concerning the positive attributes of diversity has been aroused; during the present phase of harmonious symbiosis, as homogeneity paradigm and the existing dual-contradictory view are not appropriate to well treat with the current environmental pressures, it contributes to the emergence of inclusion paradigm, which centers on balancing the duality of diversity.On that basis, this paper further refines and compares the characteristics of each diversity management paradigm in the aspects of main objective, core proposition and key strategy. The contributions of this paper not only lie in the extraction of diversity management paradigms, revealing its evolution venation and mechanism, but also rest on the excavation of the derived logic and core elements of inclusion paradigm. The research results could help researchers to inspect and seize the necessity, importance and research direction of inclusive management following the evolution law, and then lay the historical and theoretical foundations for the improvement of inclusive management research. In addition, they could also benefit enterprises to be aware of and understand the strategies, functions and limitations of different management paradigms, and then provide implications and inspirations for Chinese enterprises from a perspective of inclusion to explore the ways to settle the common and unique diversity management issues.