农村居民点整理中参与式管理的满意度效应分析

Satisfactional Effect Analysis of Participatory Management in Rural Residential Land Consolidation

本文在顾客满意度模型的基础上构建农户满意度理论模型,分析参与式管理对农户满意度的影响机制,并运用江苏省五县531个农户的调研数据,实证分析农村居民点整理中农户参与式管理带来的农户满意度效应。研究发现,无论在项目层面还是阶段层面,农村居民点整理中参与式管理均具有显著且稳健的满意度提升效应;农户认知对农户满意度具有显著的正向作用。建议日后制定相应的保障政策促进农村居民点整理中参与式管理的应用与发展;同时着力建立健全农村信息发布和公开制度,加强对农村公共事务信息的宣传,提升农户整体认知水平,切实提高农村居民点整理效果。

Based on the customer satisfaction model,this paper constructs a theoretical model of farmer satisfaction to analyze the influencing mechanism of participatory management on the farmers＇ satisfaction. Basing on the data of 531 rural residents in 5 counties（ districts） of southern and northern Jiangsu,this paper empirically analyzes farmers＇ satisfaction enhancing effect triggered by participatory management in rural residential land consolidation. It＇s found that both at the project level and at the stage level,participatory management in rural residential land consolidation has a significant and steady satisfaction enhancing effect. Farmer cognition has a significant positive effect on their satisfaction. It is suggested that the associated policies should be further formulated in future to promote the application and development of participatory management in rural residential land consolidation. At the same time,efforts should be made to establish and improve the rural information release and disclosure system to strengthen publicity of information on rural public affairs. With that,farmers＇ overall level of awareness can be enhanced gradually,and the effect of rural residential consolidation can be guaranteed.