IT能力视角下企业内部多要素协同与创新绩效研究

Research on Inner-enterprise Synergy and Innovation Performance from the Perspective of IT Capability

企业内部协同和IT能力被认为是提升企业创新绩效的重要影响因素。本文在协同创新系统框架下构建了理论模型,探析了企业内部技术要素和三类非技术要素协同对于企业创新绩效的影响关系,以及IT能力对于企业内部协同的调节效应。问卷调查结果表明,技术要素与市场要素、组织要素、文化要素协同能够提升企业创新绩效;技术要素同时与三类非技术要素协同,即组织内部多要素协同对于企业创新绩效的提升效应更加显著;此外,IT能力正向调节企业内部协同与企业创新绩效的关系。研究结论从企业内部协同和IT能力的视角深化拓展了创新理论,为企业运用IT能力促进内部协同创新提供了有益借鉴。

IT capability and synergies among inner-enterprise factors play an important role in improving enterprise innovation performance. In the framework of synergistic innovation system,this paper builds a theoretical model and explores how synergies among technological factor and the other three non-technological factors（ i.e. market factor,organizational factor and cultural factor） influence enterprise innovation performance. On this basis,the moderating effects of IT capability are further elucidated. According to the empirical findings from a questionnaire investigation,synergies between technological factor and market factor,organizational factor,cultural factor respectively are positively associated with enterprise innovation performance,and synergies among technological factor and the three nontechnological factors simultaneously,that is,inner-enterprise multi-factors synergies improve enterprise innovation performance more significantly. What is more,IT capability positively moderates the relationships between inner-enterprise synergies and enterprise innovation performance. What is studied in the paper clarifies the mechanism of how synergies among the inner-enterprise factors affect enterprise innovation performance in the view of multi-factors synergistic innovation which deepens the innovation theory,and reveal the black box of how IT capability affects inner-enterprise synergistic innovation,which extends the innovation theory from the perspective of IT capability. Furthermore,some managerial implications are provided for cultivating,developing and utilizing IT capability efficiently and effectively to facilitate inner-enterprise synergies to improve enterprise innovation performance.