好心不得好报?伦理型领导对新产品开发绩效的影响

Doesn't Doing Good Pay-off? Effect of Ethical Leadership on New Product Development Performance

既有关于伦理型领导与绩效关系的研究强调伦理型领导通过塑造员工认知和行为、营造组织氛围、提高企业社会责任等机制影响绩效,低估了伦理型领导在信息处理过程中对绩效的影响机制.本研究引入信息处理理论,以战略决策周密为中介变量、环境不确定性为调节变量,探索伦理型领导和新产品开发绩效之间的关系.结合探索性案例研究与问卷调查,研究发现:战略决策周密部分中介伦理型领导对新产品开发绩效的正向作用;环境不确定性加强了伦理型领导对战略决策周密的作用;环境不确定性加强了战略决策周密的中介作用.研究表明,在高不确定性的环境下,伦理型领导更倾向采取周密的信息处理模式,进而提高了新产品应对不确定性环境的"反脆弱性",也因此提升了新产品开发绩效.

Prior studies emphasized that ethical leadership influence performance through several mechanisms, such as shaping employees＇ cognition and behavior, shaping organizational climate, and enhancing corporate social responsibili- ty. However, they underestimated the effect of ethical leadership on performance in terms of information-processing process. To address this research gap, it employed the information processing theory in this study. It introduced the strategic decision comprehensiveness （SDC） as the mediator and environmental uncertainty as the moderator to explore the relationship between ethical leadership and new product development （NPD） performance. Combining the explora- tive case study with the survey, it found that： SDC partially mediates the positive effect of ethical leadership on NPD performance; environmental uncertainty strengthens the relationship between ethical leadership and SDC; environmental uncertainty strengthens the mediating effect of SDC between ethical leadership and NPD performance. It suggested that in a more uncertain environment, ethical leaders are more susceptible to process information in a comprehensive style, which in turn enhances the anti-fragility of new products and NPD performance.