摘要
文章通过文献调研梳理了有关数字图书馆服务交互质量影响因素的研究,结合德尔菲法和问卷调查法,探索了知识发现系统交互质量的影响因素,从而建立了知识发现系统交互质量影响因素体系,并构建了知识发现系统交互质量影响因素模型,随后运用DEMATEL方法对确立的影响因素进行识别与分析,确定了影响知识发现系统交互质量的关键因素,对知识发现系统提升交互质量具有借鉴意义。
This article through literature research, summarized the research about the influencing factors of the interaction quality of digital library service, combined with Delphy Method and questionnaire, explored the influencing factors of knowledge discovery system interaction quality, and established a influencing factors system of knowledge discovery system interaction quality, and constructed the model of influencing factors of knowledge discovery system interaction quality, the using the DEMATEL method for identification and analysis of influencing factors, determined the key factors influencing the interaction quality of the knowledge discovery system, which are great significance to improve the interaction quality of the knowledge discovery system.
作者
许鹏程
毕强
丁梦晓
李洁
Xu Pengcheng;Bi Qiang;Ding Mengxiao;Li Jie(School of Management, Jilin University, Changchun, 130022)
出处
《情报资料工作》
CSSCI
北大核心
2018年第4期24-31,共8页
Information and Documentation Services
基金
国家自然科学基金面上项目"嵌入式知识服务驱动下的领域多维知识库构建"(项目编号:71573102)
吉林省教育厅社会科学项目"虚拟健康社区知识发现与实证研究"(项目编号:JJKH20170881SK)的研究成果之一