我国三级医院临床药学服务现状及问题研究:(四)相关主体对临床药学服务态度分析

National Survey on Clinical Pharmacy Services of Tertiary Hospitals in China: Part 4. Related Personnel's Attitudes Toward Clinical Pharmacy Services

目的收集我国三级医院临床药学服务相关数据,了解医务工作者和患者对临床药学服务的态度,提供相关政策建议。方法采用面对面访谈的形式收集三级医院医务工作者和患者对临床药学服务基本条件、服务项目和临床药师职业的态度相关数据,并通过描述性统计分析数据。结果各类医务工作者中,认可临床药师在临床科室中的作用者均占95%左右,认可门、急诊临床药师作用者均在70%~80%左右;对职业持乐观态度的临床药师仅占69.0%,但有兴趣成为临床药师的其他药学工作者占83.3%;对各项临床药学服务有需求的医师均占80%~90%,需要各项服务的患者均占75%~90%。结论医院管理者、临床药师、医师、其他药学工作者和患者对三级医院临床药学服务和临床药师大多有较为积极的态度与认知。

OBJECTIVE To obtain data related to clinical pharmacy services of tertiary hospitals, find problems within medical workers′ and patients′ attitudes towards clinical pharmacy services, based on which provide advice on policy formulation.METHODS A face-to-face interview survey was conducted to collect data on medical workers′ and patients′ attitudes towards basic conditions of service provision, service items and the career of clinical pharmacist, which was analyzed with descriptive statistics tools.RESULTS Around 95% of each type of medical workers recognize the value of the clinical pharmacists in clinical departments, and 70%-80% of each type of medical workers recognize the value of clinical pharmacists in outpatient and emergency department; only 69.0% of clinical pharmacists hold positive attitudes towards their career, while 83.3% of other pharmacy workers have intentions to enter the clinical pharmacist career; each service item is needed by 80%-90% of the physicians and 75%-90% of the patients.CONCLUSION Most hospital leaders, clinical pharmacists, physicians, other pharmacy workers and patients are holding positive attitudes towards and recognitions of clinical pharmacy services and clinical pharmacists in tertiary hospitals.