医学图书馆移动服务现状及对策研究

Research on the State and Countermeasure of Medical Library Mobile Service

本文以国内61家知名医学机构及医学类一本院校图书馆为调研对象,基于全链条视角对其移动服务现状及问题进行分析。研究发现,国内医学图书馆普遍加大移动服务力度,利用微信公众号、APP及手机网页多种服务模式,集成资讯、馆藏、数据库、互联网、特色专业知识多种资源,提供馆情资讯推送、馆藏资源查阅、馆内业务服务及个性化定制多种服务。总体而言,目前国内医学图书馆移动服务仍处于初级与起步阶段,需在服务理念、服务定位、服务功能及服务产品等方面进行优化。

The paper takes 61 domestic famous medical institutions and medical university library as research objects, and analyzes the status and problems of its mobile service based on the full chain view. The study finds that domestic medical libraries generally increase their mobile services and use various service models such as WeChat public number, APE and mobile web pages to integrate various resources such as information, collections, databases, the Internet, and specialized expertise, and provide various service functions of library information promotion, library resource review, library business services and personalized customization. But overall, the current domestic medical library mobile service is still in the elementary and initial stage, and needs to be optimized in terms of service concept, service orientation, service function and service products.