基于过程体验的信息反馈交互设计

Information Feedback Interaction Based on Process Experience

目的探索在大信息时代良好信息交互体验过程中的反馈交互,研究以过程体验为核心的微交互及整体产品反馈感知下的交互设计路径,论述在体验时代,用户由功能导向到体验感知的转变,并探索具体交互设计方法。方法深入分析信息产品交互反馈的过程,剖析用户在与信息交互中所关注的重点,从用户体验要素、感知、决策行为的过程,探索信息交互反馈等各个要素的特征,从交互过程中总结交互反馈的侧重点,通过微交互、整体交互反馈以及具体案例及demo测试进行验证。结论信息产品交互过程中交互反馈体验优劣直接影响体验整体感知,直接影响产品粘性,构建以过程体验为中心的信息交互反馈设计框架,要从反馈的具象、上下文、动效等视角阐释,注重细节过程,注重交互反馈的构成构建,综合运用增强交互反馈良好过程性的体验要素完成信息产品交互反馈的设计指导建议。

The feedback interaction in the process of good information interactive experience in the era of big information is explored. The interaction design path of micro interaction and product feedback perception at the core of process experience is studied, and the transformation of users from function oriented to experience perception is discussed in the experience era, and explored the interactive design method. The process of information product interaction feedback is deeply analyzed, and the focus of users in information interaction is analyzed. From the process of user experience elements, perception and decision-making behavior, the characteristics of information interaction feedback are explored, and the emphasis of interactive feedback is summarized from the interactive process, and the feedback of interaction and overall interaction is given. Specific cases and demo tests are verified. In the process of information product interaction, the interaction feedback experience directly affects the overall perception of experience, directly affects the stickiness of the product, and constructs a framework of information interaction feedback design centered on the process experience. It should be explained from the perspectives of the concrete, context and dynamic effects of the feedback, pay attention to the detail process, and pay attention to the construction of the composition of the interactive feedback. In addition, we should use the experience elements of enhancing interaction feedback and good process to complete the design guidance suggestions for interactive feedback of information products.