共享单车的业务识别特征及质量指标研究与实践

Research and practice of the service identification and quality index of shared bicycle

共享单车作为一种城市短途出行解决方案,迅速融入了城市人的生活和工作之中。共享单车业务的实现是智能手机应用和物联网应用的融合。为了有效地对共享单车业务质量进行监测和分析,本文通过深入分析共享单车的业务流程和业务特征,从而提出相应的信令采集方案、业务DPI识别规则和构建出共享单车业务的质量指标体系,并应用于某地市的共享单车业务质量分析中。

As a solution of urban short distance travel, shared bicycle business is quickly integrated into the life and work of city people. The realization of shared bicycle business is the integration of smart phone application and internet of things. In order to effectively monitor and analyze the quality of shared bicycle service on the mobile internet, through deeply analyzing the processes and characteristics of this business, this article puts forward the corresponding signal acquisition scheme, DPI identification rules and constructs the quality indicator system for this business, which applied to quality analysis of shared bicycle business in some city.