医务社会工作者参与调解医患关系紧张的研究

Study on Medical Social Workers' Participation in Mediating Doctor-patient Relationship Tense

当前医患矛盾和医疗纠纷呈高发态势,恶性伤医事件时有发生,医患关系紧张已成为重大社会不稳定因素之一,构建和谐医患关系是建设中国特色社会主义精神文明的重要内容。医务社会工作者参与医疗纠纷的调解,有助于帮助医患之间及时有效进行各种信息沟通,建立和谐良好的医疗秩序和医患关系。

Nowadays, the contradictions between doctors and patients and medical disputes are in a high trend. Medical accidents of malignant injury occur regularly. The tension between doctors and patients has become one of the major factors of social instability. Establishing a harmonious relationship between doctors and patients is an important part of building socialist spiritual civilization with Chinese characteristics. The participation of medical social workers in the mediation of medical disputes can help doctors and patients communicate information in a timely and effective manner, and establish a harmonious medical order and doctor-patient relationship.