血站满意度测评结果对采供血工作的作用探讨

Discussion on the Effect of Blood Satisfaction Evaluation Results on Blood Supply

目的探讨血站献血后满意度测评结果对采供血工作的作用。方法将2015-2016年到该站献血屋献血的5720名无偿献血者选取为研究对象,将其随机分为对照组和研究组,每组均为2 860名,对研究组实行献血后满意度测评,而对照组则不进行满意度测评,之后再比较两组的不良反应发生情况及血液报废情况。结果对照组的不良反应发生率和血液报废率均明显高于研究组,其再次献血意愿明显低于研究组,差异有统计学意义(P<0.05)。结论在血站的采供血工作中实施满意度测评,可以有效地降低血液报废率、减少献血者的不良反应发生情况、有助于提升献血者的再次献血意愿,对于开展采供血工作具有积极的作用,值得推广应用。

Objective This paper tries to explore the effect of blood donation blood test results on blood collection and blood supply. Methods 5 720 unpaid blood donors who donated their blood in the station from 2015 to 2016 were selected as study subjects and randomly divided into control group and study group, with 2 860 in each group. The post-donation satisfaction was evaluated, while the control group did not carry out satisfaction assessment, and then compare the two groups of adverse reactions and blood waste situation. Results The incidence of adverse reactions and blood rejection rate in the control group were significantly higher than those in the study group, and the willingness to donate blood was significantly lower than that in the study group. The difference was statistically significant（P〈0.05）. Conclusion In the implementation of work satisfaction evaluation of blood supply, can effectively reduce the adverse reaction of blood donors and the scrap rate, incidence, which helps to improve the donor＇s willingness to donate blood again, plays a positive role in developing blood work, it is worthy of popularization and application.