人性化管理模式应用于医院护理管理中的效果

Effect of Humanistic Management Model in the Hospital Nursing Management

目的在医院护理管理中应用人性化管理模式,探究分析其应用效果。方法在2015年6月—2017年6月期间从该院选取100名护理人员作为调查对象,运用随机数表法将所有护理人员分为对照组与观察组,各50名,在对照组里在医院护理管理中采用传统管理模式进行管理;而在观察组里的医院护理管理中则采用人性化管理模式进行管理,对对照组与观察组护理人员的护理质量评分、护理操作评分、基础护理合情况以及护理差错评分进行观察比较分析。结果对两组护理人员所护理的患者进行调查,相较于对照组,观察组的护理满意度明显较高,差异有统计学意义(P<0.05);相较于对照组,观察组的护理质量评分明显较高,差异有统计学意义(P<0.05);而在护理操作评分、基础护理合情况以及护理差错评分方面,相较于对照组,观察组均明显较优,差异有统计学意义(P<0.05)。结论在医院护理管理中应用人性化管理模式,提高并完善了护理人员的服务态度和护理质量,临床价值显著,值得推广应用。

Objective To study and analyze the application effect of humanistic management model in the hospital nursing management. Methods 100 cases of nursing staff admitted and treated in our hospital from June 2015 to June 2017 were selected as the research objects, and randomly divided into two groups with 50 cases in each, the control group used the traditional management model, while the observation group used the humanistic management model for management, and the nursing quality scores, nursing operation scores, basic nursing and nursing errors were observed and analyzed. Results The investigation showed that the nursing satisfactory degree in the observation group was obviously higher than that in the control group, and the difference was statistically significant（P〈0.05）, and the nursing quality scores in the observation group were higher, and the difference was statistically significant（ P 〈0. 05）, and the nursing operation scores, basic nursing condition and nursing error scores in the observation group were obviously better than those in the control group, and the differences were statistically significant（ P〈0.05）. Conclusion The application of humanistic management model in the hospital nursing management can improve the service attitude and nursing quality of nursing staff, and the clinical value is obvious, which is worth promotion and application.