合作创新中互动一定有助于促进合作吗?

Does interaction behavior certainly help to collaboration in collaborative innovation?

学术界对KIBS企业-组织顾客互动对组织间关系的负面影响研究相对较少。整合资源基础观、交易成本理论和组织间关系理论,基于184家KIBS企业合作创新项目的调研数据,从企业-组织顾客互动创新视角嵌入,探讨了互动创新中的资源共享、任务协作对组织间长期合作意愿、交易冲突行为的影响,并分析了契约治理、关系治理对两者间关系的调节作用。结论表明：（1）资源共享、任务协作均可以促进双方的长期合作意愿。（2）资源共享、任务协作在双方合作后期会诱发交易冲突行为。（3）契约治理在KIBS企业-组织顾客互动对组织间关系的影响中均起到负向的调节作用,但这种作用效果在资源共享和任务协作间没有显著性差异。（4）关系治理在资源共享、任务协作对长期合作意愿的影响中均起到负向调节作用,但在其对交易冲突行为的影响中均没有调节作用。

The studies about the negative influence of KIBS enterprises-client interaction on inter-organizational relationships are relatively fewer. Integrate resource-based view,transaction cost theory and inter-organizational relationships,with 184 KIBS enterprises collaborative innovation survey data,from the perspectives of enterprises-client interaction innovation,discusses the influences of the interactive innovation resource sharing,and task collaboration between organizations on the long term cooperation intention and the trade conflict behavior,and analyzes the moderating roles of contract governance and relationship governance for the relationship between the two. Results indicate that：（1） both resource sharing,task collaboration can promote long-term cooperation intention.（2）the resource sharing,task collaboration can cause the trade conflict behavior in the late of cooperation.（3） the contract governance has a negative moderating effect for the KIBS enterprises-client interaction and inter-organizational relationships,but this effect has no significant difference between resource sharing and collaborative task.（ 4） Relationship governance has a negative moderating effect on the relationship between resource sharing,task collaboration and the long-term cooperation intention,but has no effect for trade conflict behavior.