点亮心灯——记浦东图书馆视障者服务

Light Up The Heart: Pudong Library Service for Visually Impaired People

公共图书馆作为保障公民知识文化权益的社会机构,有义务为包括视障者在内的弱势群体提供平等服务。本文通过对上海浦东图书馆视障者服务项目相关负责人进行深入访谈,追溯其平等服务理念和人文关怀精神的来源,详细介绍了无障碍电脑培训班的筹备、发展和优化过程,包括课程的设置、讲师和馆员的选择等,并对浦东图书馆、媒体以及社会各界的参与对视障者服务的推动作用进行了描述和总结。

As a social institution that protects the intellectual and cultural rights of citizens, public libraries are obliged to provide equal services to vulnerable groups, including the visually impaired. This article, through in-depth interviews with persons in charge of the Visually Impaired Service Project of Shanghai Pudong Library, traces the origins of the equal service concept and humane care spirit, and introduces the preparation, development and optimization process of the accessible computer training course, including the course setting, selection of lecturers and librarians, etc. It also describes the role of Pudong Library, the media and the community in promoting the service to visually impaired persons.